This policy explains how Anchor & Oak collects, uses, and protects your information when you use our website and purchase our products.

Information We Collect

When you make a purchase or contact us, we may collect:

• Name and email address
• Billing and shipping address
• Order history and transaction details

Payment information (credit card numbers, etc.) is processed directly by our payment providers and is not stored on our servers.

How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Provide customer support
• Send order confirmations and product updates
• Improve our products and services

Third-Party Services

We work with the following service providers:

• Snipcart – Shopping cart and payment processing
• PayPal – Payment processing
• Google Analytics – Website usage analytics

These providers may process your data in accordance with their own privacy policies. Your data may be transferred to and processed in countries outside your residence, including the United States and Canada.

Cookies

We use cookies for essential site functionality (such as your shopping cart) and analytics to understand how visitors use our site.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us. We will respond to your request within a reasonable timeframe.

Data Retention

We retain order records as required for legal, tax, and accounting purposes. You may request deletion of other personal information at any time.

Children

We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

Information Sharing

We do not sell or share your personal information with third parties for their marketing purposes.

Changes

We may update this policy from time to time. Please check the date at the top of this page.

Contact

Questions about your privacy? Visit our contact page.